Returns & Exchanges
We want you to love your holiday centerpiece, which is why we offer a 30-day return policy for all products in their original packaging. Please note that a return shipping fee will be deducted from your refund to ensure the safe transit of your tree.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to start the process.
Print Your Label
Once approved, download and print the prepaid shipping label provided via your email confirmation.
Pack Your Tree
Carefully disassemble your tree and place it back into its original King Of Christmas® box with all accessories.
Drop Off & Refund
Drop the package at any authorized carrier location; your refund will be processed within 7-10 business days of inspection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing