Frequently Asked Questions
Everything you need to know about creating your perfect holiday home with King Of Christmas®.
What makes King Of Christmas® trees different from other artificial trees?
Our trees are engineered for realism and longevity, featuring our signature 'Power Pole' technology for easy setup and high-quality PE/PVC needles that mimic the look and feel of natural evergreens.
How long does shipping take and what are the costs?
We offer free ground shipping on all orders within the contiguous United States. Most orders are processed within 24-48 hours and typically arrive within 3 to 7 business days.
What is your return policy for holiday decor?
We offer a 30-day return policy from the date of delivery. Items must be in their original packaging and condition. Please note that return shipping fees may apply and are deducted from the final refund.
Do your pre-lit trees come with a warranty?
Yes, all King Of Christmas® trees come with a limited 2-year warranty covering the frame, foliage, and factory-installed LED lights to ensure your holidays stay bright.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options through Affirm to help you budget for the season.
How do I properly store my tree after the season ends?
To ensure longevity, we recommend using a King Of Christmas® heavy-duty storage bag. Store the tree in a cool, dry place away from direct sunlight and moisture to prevent damage to the needles and lights.